Who is Marcia?
Dear BullshitJob, I am a helpdesk guy at a huge corporate campus…and let me tell you about a conversation between me and my boss regarding Marcia. I’m gonna copy you on some emails. [Ed: Here they are...]
Marcia is having a problem with her machine, can you call her?
Hi, sure, but a few questions:
1. Who is Marcia?
2. What is her phone number?
3. What is the problem she is having?
[Ed: three days later] Have you fixed Marcia’s problem yet?
I still need to know who Marcia is, how to contact her, and what the problem is?
What, she hasn’t called you?
No.
Oh, nevermind. She says it fixed itself.
I still don’t know who Marcia is.

just say that youre the one that fixed it and get some rep.
nothing just fixes itself